Guidelines for documenting property condition with photos and notes before handing back keys.
A practical, evergreen guide to thoroughly recording a rental property's condition, using organized photography, precise notes, and a consistent process to protect tenants and landlords.
Published July 24, 2025
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Before you return keys on a lease, establishing a clear, itemized record of the property's condition protects both parties. Start with a current snapshot of each room, fixture, and appliance, noting visible wear, damage, and cleanliness. Use a consistent method: photograph from the center of each space, capture corners, doors, and any issues, and include dates and addresses in the files. Create a simple checklist to accompany the photos, outlining expected standards for walls, floors, ceilings, cabinetry, and exterior areas. This proactive documentation helps reduce misunderstandings, supports security deposit decisions, and provides a reliable reference should disputes arise. Keep your copies organized and accessible for easy sharing.
A thorough documentation process begins before you take any photos. Gather basic information such as the tenant’s name, move-in date, and current equipment inventory. Photograph the property with ample lighting and without glare, ensuring that stains, scuffs, and damages are clearly visible. For each area, describe the condition in a concise note: what exists, what is clean, and what needs attention. Time-stamped images encourage accuracy and limit later speculation. Use consistent descriptors—chips on paint, scratches on floors, broken fixtures—so that future assessments aren’t muddled. Store the records securely, ideally in both cloud and local backups, and share them with the landlord or property manager promptly.
Create a reliable, uniform record with precise observations.
Start by surveying the exterior, noting the condition of the facade, doors, windows, landscaping, and any fences or pathways. Take wide shots to establish context, then move closer to highlight specific concerns, such as chipped paint, stains, or cracks. Capture utility meters and outdoor fixtures, ensuring numbers and readings are legible. In the notes, mention maintenance performed during the tenancy, scheduled repairs, and any safety issues observed. This external record helps set expectations for future tenants and helps landlords verify the state of the property at handover. A clear exterior report complements interior documentation and minimizes ambiguity when keys are exchanged.
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Inside, approach each room with a standardized sequence: living area, kitchen, bedrooms, bathrooms, and storage spaces. Photograph walls for marks and patches, floors for scuffs and wear, ceilings for leaks or stains, and ceilings for any signs of moisture. Document built-ins, closets, appliances, and fixtures. Include notes about cleanliness levels, odor, and anything that might require professional assessment. When possible, use a color reference card in several photos to calibrate lighting and color accuracy. Finally, compile a summary statement that recaps major findings, outstanding concerns, and agreed-upon remedies or timing. A uniform, detailed set of images and notes strengthens the handover record.
Photos paired with precise notes make disputes less likely.
In the kitchen, pay extra attention to cabinets, countertops, sinks, and appliances. Photograph cabinet interiors, drawer slides, and the condition of hinges. Note scratches, stains, and any signs of water damage under sinks or behind appliances. Run through each appliance, noting power issues, operation status, and cleanliness. Document the refrigerator, freezer, oven, and dishwasher with close-ups of control panels and seals. Include any maintenance receipts or recent service dates if available. The goal is to capture functional status as well as cosmetic wear, so future judgments about deposits or repairs are fair and transparent. Organize images by location for easy reference.
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Rooms should be assessed for functional use and hygienic standards alike. Record ceiling and wall integrity, paint condition, and any wallpaper damage. Note flooring—whether carpet has wear patterns, tiles are cracked, or hardwood shows nicks. Check light fixtures, outlets, and switches for safety and operability. In addition to photos, add brief, precise comments about cleanliness, odor, and pest indicators if observed. If there are removable items like nails or hooks left behind, document their presence and plan for removal or repainting. The resulting dossier should enable a straightforward evaluation of what’s owed, what’s reusable, and what needs replacement.
Thorough notes complete the image-driven documentation.
The bathroom requires a damp, thorough evaluation. Photograph tiles, grout condition, and any mold or mildew using close-up shots. Check the vanity, mirror, toilet, and shower enclosure for leaks, corrosion, or paint damage. Note caulking integrity and drainage performance, and photograph any soft spots on the floor that might indicate moisture intrusion. Record ventilation efficiency and any cleaning issues, such as soap scum buildup or lime scale. Pair each image with a clear sentence describing what is original, what’s damaged, and what has been repaired. A well-documented bathroom segment contributes to a fair, comprehensive handover record.
Storage areas often hide wear that isn’t immediately obvious. Inspect closets, basements, attics, and garages for signs of dampness, pest activity, and structural concerns. Photograph shelves, doors, and wheel tracks or tracks in drawers. Note temperature control devices, insulation gaps, and any signs of water intrusion on walls or ceilings. In the notes, mention whether areas are clean, accessible, and free from hazards. Document any tools or equipment left behind and their condition. A disciplined approach to storage spaces completes the property portrait and protects both sides of the agreement.
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A complete handover record supports trust and accountability.
Lighting and ventilation should be evaluated to ensure livability. Photograph windows and doors for drafts, seals, and alignment. Note any condensation, fogging of panes, or energy efficiency concerns. Record the functioning of heating and cooling systems, including thermostat behavior and filter cleanliness. In the notes, record if repairs or replacements are underway or required. Explain how each issue can be resolved, whether by tenant action, landlord repair, or professional service. A transparent assessment of comfort factors helps define responsibilities clearly and reduces later conflict.
The documentation strategy should include a clear timeline and responsibilities. Create a brief handover schedule that aligns with the lease end date, indicating when repairs will be completed and when deposits will be reconciled. Include contact details for the landlord or manager and for the tenant, plus preferred methods of sharing the report (digital, printed, or both). If amendments arise—such as newly discovered damage during the final walk-through—document the date, nature of changes, and the agreed remedy. By establishing a concrete plan, both parties can proceed with confidence and mutual accountability.
Finally, assemble a cohesive handover packet that merges images and notes into a logical sequence. Use a cover page with property address, dates, and participating parties. Include an interior map or floor plan if helpful, marking each photographed area. Number the images to correspond with the written notes, ensuring readers can cross-reference quickly. Add a short executive summary outlining overall condition, major issues, and the status of repairs or cleaning. This packet becomes the official reference for deposit outcomes and future tenancy references. A well-organized archive also serves as a best-practice template for tenants who move frequently.
After the walk-through, share the final documentation promptly, inviting feedback or corrections from the other party. Confirm receipt via email or a signed acknowledgment, and set expectations for any follow-up actions. Retain all original files, including raw photos and edited notes, in multiple secure locations. If disagreements occur, refer back to the documented materials first to determine where interpretations diverge. A disciplined, transparent approach not only smooths this transition but also strengthens trust between tenants and landlords for future engagements. Maintaining this standard over time contributes to fair, predictable renting experiences.
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