Strategies to teach students how to request accommodations and navigate postsecondary disability services to support success.
This evergreen guide explains practical approaches for educators to empower students with disabilities to effectively access accommodations, communicate needs, and navigate the complex landscape of college and university disability services for enduring academic success.
Published July 30, 2025
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Postsecondary success hinges on proactive communication about needs. Teachers and mentors can model specific language for requesting accommodations, outline typical procedural steps, and illuminate timelines that often govern disability services offices. Begin with a clear definition of accommodations and their purpose: enabling equitable access to coursework, exams, and participation. Encourage students to articulate how a barrier affects their learning and to connect that impact to concrete accommodations, such as extra time, distraction-minimized testing, or accessible formats. Provide scaffolded practice scenarios, from email requests to in-person meetings, and emphasize documentation and privacy considerations. Emphasize that seeking support is a reasonable, regular part of the college experience, not a one-time fix.
Introduce students to the key stakeholders in the disability services ecosystem. Help them learn who their campus contact is, what roles the office plays, and how to initiate communication respectfully. Teach the standard workflow: initial inquiry, intake assessment, accommodation determination, and implementation oversight. Model respectful email templates and scripting for meetings, focusing on clarity, neutrality, and concise evidence of need. Encourage students to gather supporting documentation early, but also to understand what is required and what can be explained verbally. Highlight rights and responsibilities for both students and institutions, and emphasize collaboration as the backbone of successful accommodations.
Building confidence through structured practice and reflection.
A fundamental skill is framing a request with specifics rather than general statements. Students should identify the exact course activities or assessments where barriers occur and describe the impact on concentration, memory, or stamina. They can propose reasonable accommodations that align with documented needs, such as extended time, a quiet testing space, or alternative formats for readings. Encourage a trial period to gauge effectiveness, with a plan to reassess if the accommodation fails to meet the goal. Teach students to include a brief justification from their perspective, paired with any available documentation, and to propose a concrete, workable implementation plan that respects class policies and instructor autonomy.
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In addition to the initial request, students benefit from proactive follow-up strategies. They should establish a communication timeline with the disability services office and instructors, noting upcoming midterms, project milestones, and key campus events. Encourage students to track accommodation usage and reflect on what works well or needs adjustment. Provide guidance on documenting any issues promptly, including dates, affected assignments, and feedback from instructors. Emphasize the importance of maintaining professional conduct in all correspondence, using respectful tone, precise terminology, and a solutions-oriented attitude that focuses on learning outcomes.
Theory and practice merge to sustain long-term campus navigation.
A strong educator role is to provide repeated, low-stakes practice in requesting accommodations. Create short, anonymous simulations that mimic email exchanges and brief meetings, then debrief with feedback on clarity, tone, and persuasive justification. Offer varied scenarios, such as dental scheduling conflicts or online exam formats, to broaden applicability. Encourage students to record their reflections on what language helped them feel heard and what feedback they received. Use case studies to illustrate common obstacles, including blind spots related to stigma, misinterpretation, or inconsistent terminology, and discuss strategies to address these challenges with empathy and persistence.
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Another essential practice is cultivating self-advocacy beyond a single semester. Encourage students to maintain an up-to-date personal accommodations file, including medical or educational documentation, a list of approved accommodations, and a personal narrative describing the impact of barriers. Guide them to build a long-term plan that accommodates changes in major, course load, or campus resources. Provide reminders about annual reviews or re-evaluations that may be required, and discuss strategies for maintaining continuity across professors and courses. Emphasize resilience, adaptability, and the ability to articulate evolving needs as students progress toward graduation.
Concrete, evidence-based communication enhances collaboration across offices.
Embed the concept of universal design for learning alongside individual accommodations. Teach students to recognize inclusive classroom practices that reduce barriers for many learners, such as flexible due dates, varied assessment formats, and note-taking supports. When students observe positive universal design features, encourage them to acknowledge these successes in their conversations with instructors and disability services staff. This integrated perspective helps students see accommodation requests as a normal part of a learning ecosystem rather than a personal deficit. It also promotes collaboration with faculty to refine classroom designs that support diverse learners.
Encourage students to document outcomes and share feedback constructively. After each accommodation is in place, guide them to monitor whether the arrangement leads to improved engagement, comprehension, and performance. If adjustments are needed, teach them how to present data or example assignments that demonstrate the impact. Emphasize the value of a collaborative, problem-solving approach rather than a confrontational stance. By focusing on evidence and shared goals, students can participate actively in refining supports while preserving positive relationships with instructors and staff.
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Sustaining success through ongoing practice, reflection, and renewal.
When students encounter delays in meeting with disability services, teach them problem-solving communication strategies. They can draft brief messages that request status updates, accompanied by a concise summary of the rationale and urgency. Encourage patience while also setting realistic timelines and follow-up steps. Show students how to frame escalation appropriately, including the option of seeking additional campus resources such as academic advising or mental health services, if warranted. Emphasize that polite persistence is acceptable and often necessary to ensure timely access to accommodations that support learning progression.
Equip students with the language to discuss accommodations in diverse settings, including group work and online courses. Provide scenarios that require shared understanding among peers and instructors about how accommodations translate to collaboration. Teach students to communicate boundaries clearly, such as notification requirements for missed deadlines or the preferred method of receiving updates. Reinforce the idea that accommodations are not a personal exception but a recognized standard designed to ensure equitable participation and achievement.
A sustainable approach blends self-advocacy, institutional knowledge, and a growth mindset. Encourage students to periodically revisit their accommodation plan, considering changes in academic goals, personal health, or new campus resources. Promote conversations that assess whether current supports still align with interests and course demands. Highlight the importance of maintaining a positive, proactive posture even during setbacks. Discuss how to recalibrate expectations, seek new forms of assistance, and leverage peer mentors who share successful navigation strategies.
Concluding with a forward-looking perspective, the article reinforces that navigating postsecondary disability services is an evolving skill. Students who practice precise communication, gather appropriate documentation, and engage with disability offices as partners tend to experience smoother transitions across semesters and programs. For educators, the takeaway is to scaffold these practices early, model respectful dialogue, and offer repeated opportunities for students to rehearse requests. The overarching goal is to build lifelong self-advocacy that supports learning, autonomy, and long-term academic and career outcomes.
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